Privacy Policy

Your Privacy Matters to Us

At Cotopaxi Malls, we are committed to protecting your privacy and ensuring your online experience is safe and secure. This Privacy Policy outlines the information we collect, how we use it, and how we protect your privacy.

By using our website, you agree to the collection and use of information in accordance with this policy.


Information We Collect

We collect personal information in several ways, including when you interact with our website, place an order, or subscribe to our newsletter. The types of personal information we may collect include:

  • Personal Identification Information: Your name, email address, phone number, billing and shipping addresses, and payment information.

  • Non-Personal Identification Information: Your browsing behavior, device type, IP address, and web analytics data.

This information helps us enhance your shopping experience, improve our website, and provide you with better service.


How We Use Your Information

We use your personal information to:

  • Process your orders and send you updates about your purchases.

  • Provide customer service and respond to your inquiries.

  • Improve our website, products, and services.

  • Send promotional materials, offers, and updates if you opt-in to receive them.

We will not use or share your information in any way that is incompatible with this Privacy Policy.


Data Security

We take your privacy seriously and use industry-standard security measures to protect your personal information. All sensitive data, including payment information, is encrypted during transmission and stored securely. We employ various safeguards to maintain the confidentiality and integrity of your data.

However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee complete security.


Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted service providers who assist us in operating our website and fulfilling your orders, such as payment processors and shipping companies. These providers are obligated to use your information only for the purposes of performing their services.

We may also disclose personal information if required by law or to protect our rights, property, or the safety of others.


Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our site. Cookies are small files stored on your device that help us remember your preferences and tailor your experience.

You can control cookie settings through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.


Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.

  • Update or correct any inaccuracies in your information.

  • Delete your personal information, subject to certain legal exceptions.

  • Opt-out of receiving marketing communications from us by following the unsubscribe link in any email.

To exercise any of these rights, please contact us at press@cotopaximalls.com.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.


Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: press@cotopaximalls.com